Once the order is placed, we pack the product and ship it within 24-48 hrs. Item is delivered in 4 - 7 business days by courier like Fedex, UPS or DHL. The shipping is free worldwide.
Duties and Taxes
We cover duties and taxes for all shipments. You don't need to pay additional fees beyond the product price.
We value our customers and their satisfaction is our top priority, so in case if you are not satisfied with the product, you can email on email@example.com and we'll send you a return label. You may return any item within 30 days of purchase.
Customers can send returned parcels to our warehouse in India.
Costs associated with the return are the responsibility of the customer. Shipping costs are non-refundable.
We will issue refund once the item is received by us. The amount will be refunded by PayPal, Netbanking or direct transfer.
Since all the jackets are made to order as per your size, we do not provide refunds on jacket. You can exchange the jacket for a different size based on your requirement.
Exchanges (if applicable)
If you need to exchange the item for a different color, then place new order from our online shop. We will accept the exchange if the item you are returning qualifies for return and is in a new condition.
For any additional queries, you can email us at firstname.lastname@example.org and we'll be happy to help you.